Terms of Service & User Agreement

1. Introduction

1.1 Welcome to Traveglo (hereinafter referred to as "Company", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, services, and products offered by Traveglo ("Services").

1.2 By accessing or using our Services, you ("User", "you", or "your") agree to be bound by these Terms in full. If you do not agree to these Terms, you must not use our Services.

2. Services Description

2.1 Traveglo provides luxury travel concierge services including, but not limited to, travel booking, itinerary curation, visa assistance, and on-trip support as detailed on our website.

2.2 We endeavor to provide accurate and timely travel information and services; however, availability, prices, and terms of service are subject to change without prior notice.

3. User Obligations

3.1 Users warrant that all information provided for booking or any interactions with Traveglo is truthful, accurate, and complete.

3.2 Users agree to comply with all applicable laws and regulations in connection with the use of our Services.

3.3 You agree not to misuse our Services, including but not limited to fraud, unauthorized access, or interference with the functioning of the Services.

4. Booking and Payments

4.1 All bookings made through Traveglo are subject to availability and confirmation from the relevant third-party providers, including airlines, hotels, and other service providers.

4.2 Prices are subject to change until confirmed by payment. Quoted prices exclude taxes, fees, and surcharges unless otherwise specified.

4.3 Payments shall be made in accordance with the instructions provided. Traveglo reserves the right to suspend or cancel bookings if payments are not received timely.

5. Cancellations, Changes, and Refunds

5.1 Cancellation policies vary by service provider and will be communicated at the time of booking.

5.2 Any changes or cancellations requested by the User shall be subject to the terms of the service provider and may incur additional fees.

5.3 Refunds, if any, will be processed according to the policies of third-party providers. Traveglo does not guarantee refunds and is not liable for any losses resulting from cancellations or changes.

6. Liability and Disclaimer

6.1 Traveglo acts as an intermediary and is not the principal supplier of any travel services. We are not responsible for acts, omissions, or errors by third-party suppliers.

6.2 To the fullest extent permitted by applicable law, Traveglo disclaims all warranties, representations, and conditions, express or implied, including but not limited to merchantability, fitness for a particular purpose, or accuracy of information.

6.3 In no event shall Traveglo be liable for any indirect, incidental, consequential, or punitive damages arising from or related to the use of our Services.

7. Intellectual Property

7.1 All content, trademarks, logos, and intellectual property displayed on the Traveglo website are owned or licensed by Traveglo.

7.2 Users may not copy, reproduce, distribute, or create derivative works from any content without prior written permission from Traveglo.

8. Privacy

8.1 Your use of our Services is also governed by our Privacy Policy, which explains how we collect and use your personal data.

8.2 By using our Services, you consent to data collection and processing as described in the Privacy Policy.

9. Governing Law and Jurisdiction

9.1 These Terms shall be governed by and construed under the laws of the Republic of India.

9.2 Any disputes arising out of or related to these Terms, or the Services shall be subject to the exclusive jurisdiction of the courts located in Mumbai, India.

10. Changes to Terms

10.1 Traveglo reserves the right to update or modify these Terms at any time without prior notice.

10.2 Continued use of the Services after changes to the Terms constitutes acceptance of the updated Terms.

11. Contact Information

For any questions or concerns regarding these Terms, please contact us at contact@traveglo.com or through our website contact form.